Privacy policy.

Effective 8/8/2025

Introduction

At Normal Entertainment, our purpose is to enrich lives through quality entertainment and provide relevant merchandise to accompany the entertainment. We collect, use, and share information about consumers to fulfill our purpose, and meet customer expectations.

This Privacy Policy is designed to give you an understanding of the personal information options we provide to all Americans, what types of information related to consumers we collect, how we use that information, and how we share that information. We want to provide enough detail to be clear and informative.

So with that, let’s get started.

Information Collection and Use

Information that you may collect will be collected for different purposes, and these different purposes may require different information to be collected.

Normal Entertainment ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website normalentertainment.com (the “Site”), hosted on Squarespace, and use our services.

This Privacy Policy applies to all users and customers in the United States, and includes provisions to comply with federal regulations and comprehensive state privacy laws, including but not limited to:

  • California Consumer Privacy Act (CCPA) & California Privacy Rights Act (CPRA)

  • Virginia Consumer Data Protection Act (VCDPA)

  • Colorado Privacy Act (CPA)

  • Connecticut Data Privacy Act (CTDPA)

  • Utah Consumer Privacy Act (UCPA)

  • Federal Trade Commission (FTC) best practices

Information We Collect

We collect the following types of information directly or indirectly:

A. Personal Information

Information that identifies, relates to, or could reasonably be linked to an individual:

  • Full name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment information (handled via third-party processor like Stripe or PayPal)

  • Account login details (if you create an account)

B. Commercial Information

  • Order history

  • Purchase preferences

  • Transaction data

C. Device & Internet Information

  • IP address

  • Browser type

  • Device identifiers

  • Pages viewed and time spent

  • Referring URLs

D. Geolocation Data

  • General location information derived from IP address

E. Inferences

  • Preferences derived from purchase or browsing behavior

How We Collect Information

We collect personal data through:

  • Information you provide during checkout or account creation

  • Email newsletter signup forms

  • Customer support communications

  • Cookies and similar tracking technologies

  • Website analytics tools (e.g., Squarespace Analytics, Google Analytics)

How We Use Your Information

We use your information for purposes such as:

  • Processing orders and delivering products

  • Responding to inquiries and providing support

  • Sending marketing communications (you may opt out)

  • Preventing fraud and maintaining website security

  • Complying with legal obligations

  • Analyzing usage to improve our services and offerings

Legal Bases for Processing (Where Applicable)

While the U.S. does not have a federal GDPR-like law, state-level laws recognize certain principles. We rely on the following legal bases:

  • Your consent

  • Performance of a contract

  • Legal obligations

  • Legitimate interests (e.g., fraud prevention, marketing, improving user experience)

Sharing Your Information

We do not sell your personal data. We may share your data with:

Service Providers

  • Payment processors (Stripe, PayPal, etc.)

  • Shipping carriers

  • Email marketing services

  • Analytics providers

Legal Disclosures

  • Law enforcement or government officials when required

  • To comply with subpoenas or other legal processes

Business Transfers

  • In connection with a merger, acquisition, or asset sale

All third-party providers are required to handle your data securely and in accordance with applicable laws.

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

  • This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

  • These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

  • These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

  • Other uses may be:

    • Session management

    • Cart functionality

    • Analytics

    • Personalization

    • Marketing and retargeting

You can manage cookies through your browser settings. Note that disabling cookies may impact site functionality.

Your Privacy Rights

Depending on your state of residence, you may have the following rights:

To exercise these rights, email us at policies@normalentertainment.com.

We may need to verify your identity before fulfilling certain requests.

Website Visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Customer Accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

Billing and shipping address(es)

Details about your orders (for example, your shirt size)

Email address

Name

Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

Customer Purchases

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

  • We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Our payment processor, Squarespace, will also collect payment information from you. You can read their privacy policy at https://www.squarespace.com/privacy.

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

  • Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

  • Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

We share this information with a third party vender, Printify, to to fulfill and ship the product to you. You can read their privacy policy at https://printify.com/privacy-policy/.

Subscriptions

When you subscribe and purchase a membership on this website, we collect personal information from you to enable your member sites access. We may collect information like your:

Billing and shipping address

Details relating to your subscription

Email address

Name

Phone number

We share this information with Squarespace, our website hosting provider, so that they can provide exclusive member site hosting services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Form Block Submissions

When you submit information to this website via webform (e.g. contact forms), we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Microsoft for storage and responding. You can read their privacy policy at https://www.microsoft.com/en-us/privacy/privacystatement.

Emails

Abandoned Cart Emails

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  1. You enter your email address at checkout, or are logged into your customer account.

  2. You add a product which is in stock to your shopping cart.

  3. You close your browser or leave this website without completing your purchase.

  • You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Order Emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account

  • Your customer account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Marketing Emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

Data Security

We take reasonable measures to protect your data from unauthorized access, disclosure, or loss. This includes:

  • HTTPS encryption

  • Secure payment gateways

  • Access controls on third-party tools (e.g., Squarespace, Stripe)

However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information only as long as necessary for:

  • Order fulfillment

  • Legal or accounting obligations

  • Internal analytics

  • Customer service

When no longer needed, we securely delete or anonymize the data.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies before providing any personal data.

Children's Privacy

We do not knowingly collect or solicit personal data from anyone under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, contact us to have it removed.

Contact Us

If you have any questions or concerns about these Policies, please contact us:

Normal Entertainment

Email: policies@normalentertainment.com

Mailing Address:

Normal Entertainment

1575 County Road 339

Melissa, Texas 75454

USA